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For Merchants
Common Questions
Quick solutions for common issues
For deals that provide a coupon code, simply save the deal to your account. When you visit the merchant in-store or use their online platform, present the digital coupon or enter the code at checkout. The merchant will verify the code in real-time through their Gebeya dashboard.
A percentage-based discount (e.g., 20% OFF) scales with your total purchase amount. A fixed-amount discount (e.g., $10 OFF) provides a set deduction regardless of the total, often requiring a minimum spend mentioned in the deal terms.
Deals on Gebeya are often time-limited or have usage caps. A deal may disappear if it has reached its expiration date or if the merchant has hit the maximum number of redemptions allowed for that specific campaign.
We prioritize trust. Merchants with a blue checkmark have completed our verification process, which includes business license checks and physical location confirmation. Always check for this badge for the highest level of trust.
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Submit a Ticket
For complex issues, email our dedicated support desk.
Are you a Merchant?
Check out our dedicated Merchant Knowledge Base for advanced guides on campaign management, customer retention, and analytics.